Our Reviews

This was a GREAT experience. I used to do business with family owned and oriented Chevy dealership. They were taken over by a "corporate" dealer. No longer was the focus on the person, just how many could they and how much could they upsell you. One the their salesmen told me about McNerny. Well they were right. A FAMILY dealership were the focus is on the person and what they need, not how much profit they will make. You speak with family that have run a business started by their father and grandfather. Active in the community and CARE about customers. I will never hesitate to purchase a vehicle from them.

Great Place to work with

Always treated with efficiency and courtesy by all staff.

Seemly work and attention to detail. Would recommend.

The service was done in a short time the service Rep. was nice

Trailer brakes stop working intermittently. Truck had no recall according to VIN (don’t know why GM ignored this safety issue) but McNerny’s reprogrammed it to hopefully correct it.

Great people, short wait time.

Oil change.

Oil change they got me in and out in on time

Great Service Department !

Had oil change and tire rotation, was in and out less than an hour

X

I am very pleased with my service at Jack McNerney's. Everyone there was so friendly! Brian Crawford was my salesperson and was very pleasant to work with! Zack in the finance department, was also very pleasant! I look forward to working with the McNerney crew in my future and highly recommend Jack McNerney's to my friends and family for their next vehicle purchases. Thank you again for making my vehicle purchase such a pleasant experience!

No hastle and carefree experience. Thank you 🙂🙂

You guys got me in and out quick. Brandon stayed late on a Friday so I could pick up. Thank you!

best service!!

They fit me into their schedule even though it was packed for the week!

Your service department personnel found a solution to my tire problem. They advised me of options I could choose from. Very thankful for their help!

Done on time and fixed right the first time Great job

I needed an oil change, tire rotation and inspection on my 22 Silverado. The dealership picked it up at my work, performed the service and had it back to me by the end of my day. They are easy to work with and do the little things that bring me back.

Friendly, helpful, did not wait long, and very reasonable price!

First free oil change on new car. I was on time, but so was service team. Everyone polite and welcoming. Service complete in good time. Other than the fact that I live a half hour drive away from service center, all was well. Lou Anne Colaneri

I was pleased with the service that we got

Picked the Traverse at the airport, brought back to the dealership for service, washed it and returned it to the airport when the work was finished

When I dropped off my vehicle I mentioned I would be back at 11:30 am to pick it up. When I returned the vehicle service was completed. I was very satisfied with my experience.

Was hands down the best experience I have had at a dealership. No other dealers could repair the issue with my truck. I had friends tell me to take it to you and I'm so glad I did. I will definitely bring it back to your dealership for maintenance or repair

Always friendly and helpful.

I can't say enough good about Devin, this guy was super knowledgeable and was able to do exactly what he said he would do or what he knew the tech was able to do, don't usually have this good of an experience at a dealer, don't know what you're paying him but if he was my employee I'd give him a raise!

Friendly people I know

Took care of my issue on time and efficiently at a fair price. Good job.

I agreed to the estimate for work by text from dealership witch I thought was high,then when I came to pay for the work that I confirmed by text it was $172.42 more than agreed upon!so what's the point in confirming a work order.Not happy!

I needed a routine oil change, new wiper blades and tire rotation and wanted to ensure my car was in good shape. The service team did the routine work and found my rear brakes were highly worn. All that work was done in good time and I was on my way again after a few hours.

Curious-ontime very professional

Oil change and tire rotation. Everyone was courteous and professional.

Problem not fixed. Service tech never called me, I always had to call the dealership.

Will Cascanett’s was absolutely wonderful

Staff is always friendly and work is done in a timely manner...

I was 3 months out of my extended warranty and needed a transmission they did nothing to help with the cost and it ended up being even more because they “found another issue”. I was told I would get a discount on the labor and when you do the math I did not. They also made me pay for a loaner car for 10 days when the work only took one day. So I paid over $8,000 and I will never go back to the service department ever again.

Done when they said it would be

Staff are professional. Very thorough.

My experience was excellent I feel the service manager, and secretary, went above and beyond to help me with billing and getting me out in a timely manner for all they had to do to my vehicle. Once again, I thank you Dale Loomis

Dealership and Sales Rep went out of their way to ensure I was completely happy with the rates, terms and condition of my new vehicle.

Perfect

Great service

I had brought my vehicle in on June 27th as it was due for Inspection. The service department checked it over and let me know what was needed to pass inspection. Rear brakes and rotors, wiper blades, left front hub, and coil springs. I was pleased to find out the coil springs would be covered under my extended warranty. We made the appointment for July 1st, The vehicle was not finished on the 1st because the hub gave them trouble. I called on the 2nd and was told they would call when finished and send a shuttle to pick me up. That was fine. I was picked up and paid for the service. It wasn't until I went to my vehicle that I noticed the inspection sticker had not been changed. I went back in to the cashier and Brandon heard me ask about the sticker and let me know that the inspection hadn't been done as they were still waiting for the coil springs. It would have been nice to know this in advance. I thought it was done has it had been there for two days. They did call me Thursday the 10th of July and set up an appointment for Thursday the 17th. The service department is very nice and friendly, but customer service needs work. Thank you

Smooth and easy. Knowledgeable.

It was professional

great people, will buy again there.

I called to schedule an appointment and it was taken care of, I brought it in, explained the issue and they found the problem by listing to how I described it. They fixed the issue and I was able to drive my car today with ease of conscience.

Very happy with my appt with them.All their staff was very friendly.Its nice to have a place you can trust.Thank You

I had a great experience at Jack McNerney Chevrolet. Michelle was great to deal with she was so nice and helpful answering all my questions and no pressure at all!

Your service was excellent. My car was ready on time and the personal was very pleasant and professional.

Great

Service was quick and easy. They are very honest and never more is done to the car than is needed. The waiting room is comfortable with coffee provided. Getting service on a vehicle at McNerney is a pleasant experience!

Very nice facility, very accommodating, quick and fairly priced.

As always, professional and personable. McNerney's able to take care of the tire replacement the day after the problem occurred. Thank you.

The young man who met me and took care of me explained everything that would be happening and then explained what they did and how to avoid it in the future. He was terrific and a wonderful employee. I can’t remember his name…maybe Brandon???

My 2021 Equinox needed Coil springs replaced and an inspection. The coil springs were covered by the extended warranty. (Yay!) I dropped the vehicle off early morning and it was done by 10:00 am. Thank you!

Brandon did a fine job. Very easy to work with

I cannot say enough great things about this dealership, service center, and its employees. Our car broken down on our way to start our vacation. We were so fortunate that we were close to here when it happened. Everyone was extremely kind, helpful, and kept us safe during a stressful time. Thank you again!

Great customer experience from everyone

The service department point of contact was not very good at keeping me informed of the progress of the work, also I dropped the car off the night before when I called the next day I was told it be after 1 pm . If that was the case I would have brought it up at 1 pm , I could have used the car that morning

I came in for an oil change, the staff was friendly and knowledgeable.

Had some delays picking up the vehicle due to a late arriving MSO but manager handled it professionally and delivered a loaner vehicle for me to use for several days until the issue was resolved. Other than that everything went smooth and was one of my better car buying experiences.

Great staff

There was a delay in getting the part needed for my '22 Equinox but after it came in the service was very good

Smooth, seamless, in and out fast. No complaints whatsoever.

Speedy service, great people to do business with

Great job as always

I shopped 4 Chevy dealerships and you gave me a great deal.

Easy to make online appointments. Friendly staff and work performed in a timely manner.

Great People, very efficient

Good

I appreciate the professional approach and look forward to doing business in the future

Purchased new vehicle from Jack McNerney yesterday 9/18/25. All facets of the transaction was agreeable and pleasant. Only one snag … I am currently awaiting receipt of copy of my new auto insurance card. During deal processing, Dealership attempted receipt of same from my insurance company, however their Immediate receipt of such was unsuccessful. Dealership stated they will forward my new car insurance car to me via email soon. I am anxiously awaiting their success.

always friendly -- great service

X

The entire process was very easy from my initial meeting with Mark, the test drive, final vehicle selection, financing & contacting of my insurance carrier. The car was ready when I returned to the dealership to pick it up.

I was notified that a part to repair the molding on my vehicle had arrived at the dealership in mid-August. I knew I needed a state vehicle inspection in Sept., so I asked to put off the repair for a few weeks. Another repair problem cropped up in the time before my appointment. I thought I had perfectly timed all the work for the same day, but it turned out the part sent to repair the moldering was defective. This was not the dealership's error, and the inspection and other repairs were made, however, I have to reschedule to have the molding work done, which was disappointing..

Brandon and Mike are great.

Oil change as expected

Always a Great Exp

In a nutshell: Fantastic experience. Excellent communication before, during, and after the service appointment. We are repeat customers in our household and refer many to Jack McNerney. Both personal, and professional - a rare combination today and very much appreciated.

They were able to do the work as needed and got it all covered under warrenty.

Awesome experience dealing with everyone involved at Jack McNerney Chevrolet with the purchase of my new truck

HAD INSPECTION DONE AND TOLD SERVICE REP HAVING TROUBLE WITH ALARM GOING OFF WHEN ENTERING THE VAN EVEN WHEN IT WAS UNLOCKED THEY CHECKED AND FOUND THERE WAS A PROBLEM WITH THE DOOR LOCK SWITCH, PART ORDERED WAITING TO GET IT INSTALLED WHEN IT ARRIVES.

Prompt friendly service making appointment and when dropping off for oil change

Working with Brian was a pleasure. He made the whole experience quick and painless. Brian made sure I was pleased the whole step of the way. Would definitely purchase another vehicle through him again in the future.

went very well

Service was completed in a timely manner. Very professional.

Fast, friendly, professional.

Personnel were pleasant and helpful.

Everyone was great

I arrived on time checked in and everything that was supposed to be done was done. I was back on the road in 45 minutes.

Always a great experience friendly knowledgeable st

I find all the staff I have delt with have been excellent and always willing to help any way they can with any issue that I have had.

After the wrong part to repair the molding on the passenger side door was sent in September, the correct part arrived 3 weeks later and installed, at a cost of just over $200.

Service dept. personnel was very helpful with my vehicle situation.